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NeLH Survey

Background.

In 1998, the government issued a white paper called 'Information for Health' in which it announced the intention to develop a National electronic Library for Health (NeLH). This was to provide all UK health professionals with access to high quality information for clinical practice, via the WWW. In 2001, it was recognised that the existing pilot project needed to develop content on Genetics. 

Questions.

We want the Clinical Genetics content of the NeLH meets the needs of it's users. This survey asks about your reasons for and preferences when seeking Genetics information (the 'WHY?' and 'HOW?' questions). A later survey will ask about the content requirements of the site (the 'WHAT?' questions). Any potential users of a NeLH Genetics website are therefore welcome to complete the survey.

This questionnaire consists 20 questions, and should take about 15 to 20 minutes to complete.

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Win a Bottle of Bubbly!

Enter your e-mail address below, and your name will be entered in a prize draw for one of three bottles of champagne. Your e-mail address will not be passed onto any third parties, but we may contact you occasionally in the future to ask for your opinion on further development of the NeLH Genetics resource.

Your e-mail address (Optional):

Section One - You and Your Information Needs

1. What is your role? (Choose ONE from the list)

(If you chose 'Other', please specify: )

2.  How often do you use the Internet for work in a typical week (choose ONE)?

Several times a day
Once a day
Most days
A few times a week
At least once, most weeks
Less than once a week

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3.     When do you use the Internet for work, and for how long (tick ALL that apply)?

 

Morning (4am to 9am)

Office hours (9am to 5pm)

Evening (5pm to 11pm)

Night (11pm to 4am)

Short sessions (under 15 min)

Moderate sessions (15 to 30 min)

Long sessions (30 min to 2hrs)

Very Long sessions (over 2hrs)


4.    What do you use the Internet for? (Pick ALL that apply)

Websites (World Wide Web)
E-mail
Instant messaging (e.g. Microsoft Messenger)
Newsgroups (message boards)
Chat rooms
File downloads separate from websites (e.g. FTP)
Others (please specify):


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Section 2 - Genetics Information

5.     Where do you usually get clinical genetics information at present? 
    (tick ANY that apply, and write the names of the main one or two you use)

        Textbooks:

        Journals:

        Human sources (colleagues, patients, etc):

        Websites:

        Public media (TV, newspapers, etc):

        I never need clinical genetics information.

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Section 3 - What makes information useful to you?

6.     Think of a really good book or article you read recently (any non-fiction work – it doesn’t have to be medical)
What was the title and author?

What was the best thing about it for you?  

 

7.     Now think of a really poor book or article you read recently (again, it doesn’t have to be medical)

What was the title and author?

What was the worst thing about it for you?
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8.     Next, think of a really good website you accessed recently (again, it doesn’t have to be medical).

What was the website?

What was the best thing about it for you?

 

9.     Finally, think of a really poor website you accessed recently (again, it doesn’t have to be medical).

What was the website?

What was the worst thing about it for you?
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Section 4 - Your reasons for seeking information.

10.    When you try to get information for work, what are common reasons for you wanting it?
(Tick as many or as few as you wish)

To help manage a patient problem.
To find information to give to a patient.
To satisfy my curiosity.
To find out more about an issue in the news.
To educate myself.
For teaching purposes.
For academic research (writing a paper, etc) 

Others (please specify):
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Section 5 - Your Preferences.

  1. What kinds of authors would you prefer to see providing information for work? 
    (Choose ONE from each trio)  


International organisation or group (e.g American Medical Assn, WHO)
UK organisation or group (e.g. NHS, Royal College of Physicians)
No preference 

International ‘big name’ individual author
UK ‘big name’ individual author
No preference

Organisation or group
Individual author
No preference

Medical author
Patient support groups
No preference, or depends on context.

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  1. How much would you agree or disagree with this statement?  

 “For work related material, I prefer plain black and white text-only pages, which may look dull, but load more quickly, to visually more attractive pages that load more slowly.”

Agree strongly
Agree somewhat
Neither agree nor disagree
Disagree somewhat
Disagree strongly

  1. How long would you usually wait for a website page to download if you thought it might contain something interesting?

    Less than 10 seconds
    10 – 30 seconds
    30 – 60 seconds
    More than 1 minute

  2. What is the longest document you would feel comfortable reading on screen, rather than printing out? pages
                 (Where a ‘page’ is the amount of text which will fit on one screen)

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Section 6 - What stops you getting the information you want?

  1. When you try to use the Internet for work, what barriers or frustrations do you typically find?  


Difficulty getting access to computer.
Unsure how to use computer.
Unreliable computer (crashes etc).
Difficult finding what the website you want.
    Difficulty knowing which websites to look at.
    Difficulty finding websites that you know.        (Comment – is this distinction too subtle?)
Difficulty finding your way around websites.
Difficult judging the information.
Lack of time.
Lack of energy/ enthusiasm.

Other (please specify):

  1.  Do you have sole use of a computer most of the time?

                    Yes        No

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Section 7 - Your computer facilities.

  1. Where do you use the Internet for work? (Pick ALL that apply)
    At home
    At work
    Library
    Friend/colleagues computer
    Other (please specify):

  1. What are the technical specifications of the worst computer you usually use to access the Internet?
    1. Monitor size – 14 inch 15 inch 17 inch 19 inch  21 inch  Don't Know
    2. Sound –     Yes    No
    1. Internet Connection –    Modem    Fast Phone Connection (e.g. ADSL)   Network Connection  Don't Know
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  1. Do you use any of these formats regularly? (Pick ALL that apply)
            Downloaded (or streaming) sound files
            Downloaded (or streaming) video files
            Downloaded pictures (e.g. diagrams or photo’s)
            Downloaded documents – doc. (Word) or pdf (Acrobat Reader) files.

 

  1. When you find an interesting page, which you want to store for future reference, how do you prefer to do it? (Pick ALL that apply)

     Print it out & store the paper.
    Download the page & store it on disk as a file.
    Store the web address (URL) in a file or database. 
     Store the page location in your Favourites or Bookmarks list.

    Other (please specify):
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